Several terms in the text below are capitalised, the definitions of which can be found under the ‘User Agreement’ in Sumaavi's Terms of service. sumaavi.in is more than just an online store; we strive to improve your experience in discovering different crafts across India and maintain your curiosity by introducing new products straight from the hands of artisans. On this page we have drafted the necessary information for Buyers which would help them in knowing the functionality of the website.
As a buyer, you understand and accept that upon initiating a Transaction on the Website, you are entering into a legally binding and enforceable contract with the seller to purchase the items from the seller using Payment on Billing as the method of payment to pay the Transaction Price which shall be paid to the seller through your Issuing Bank. You agree and acknowledge that the Company is only a facilitator of collection and remittance of Transaction Price. No interest or any benefits whatsoever is given to or can be claimed by the Buyer on the Transaction Price collected by the Company through and of the prescribed payment methods.
You may agree with the seller on the commercial terms of the Transaction including terms of Dispatch and Delivery time or any extension thereof by way of exchange of electronic records/ electronic communication by using the features as may be provided on the Website and the Transaction shall stand amended to such extent, provided that any such variation of the terms of the Transaction are not in violation of the User Agreement and the rules and policies made there under.
Payment Method:
You shall pay the Transaction Price through the available methods of payment i.e. Payment on Billing, for the Transactions conducted on the Website. You will be intimated when the Transaction Price is credited to the account of the Company, which will be confirmed by the Website. The Website shall notify the Buyer upon Payment Confirmation as provided herein.
Non-payment:
Buyers are not permitted to buy any product without making a payment of the Transaction Price by Payment on Billing method or such other payment method provided by the Company on the Website, in respect of the product as described in the listing.
Contact Information:
The contact details provided by you on the Website shall be accurate and current always and you shall be obliged to update any change in your contact information on the Website immediately. The Company takes no responsibility for any delay/ non delivery of the goods on account of failure of the User to update the contact information provided on the Website and any consequent negative feedback by the buyer will be deleted or modified.
Feedback:
You shall use the feedback and review mechanism to communicate your fair opinion and facts in respect of any User or the Website or your experience while using the Website, known to you from first-hand experience only. You shall not include any hearsay information, or information that results in maligning any user, brand or product in your feedback. You must inform the Company immediately on becoming aware of violation of any applicable laws or violation of the provisions of this User Agreement and the rules and policies made thereunder.
Limit on volume of Transactions:
The Company reserves the right to limit the amount payable and the volume of the Transaction that may be conducted on a single Valid Card/ Valid Bank Account by a Buyer and may refuse to process. Transactions exceeding such limits and may also block certain Valid Cards or Valid Bank Accounts that are suspected to be misused while paying the Transaction Price.